Refund policy
Returns are accepted for items that are unopened, or unused with the original tags. Items must be shipped with the original packaging in the same condition as they were received.
Returns must be received within 14 days after the orders are received. Returns received after 14days will not be accepted. All returns will be reviewed prior to being approved.
A confirmation email will be sent when a return is received, when it is approved, and when a payment refund is issued.
When approved, the money will be refunded to your original method of payment within 7 business days. It may take a few days before the refund shows in your bank account.
On sale items:
Items on sale or on clearance are not qualified for refund.
Exchange:
We do not offer exchange.
Return Address:
Return orders must be send to
10760 Cornerstone Court
Indianapolis, IN 46280
Contact:
customercare@kankouelegance.com
(317) 417-2720